Shipping & Returns

Shipping Policy
 

All orders are shipped within three (3) business days of receiving payment. 

All orders will be shipped using USPS and a tracking number will be provided once your order ships out. 

Free Shipping on all domestic orders under $50. 

Do you ship International? 

Yes, we do offer international shipping.

Please Note that Silver Lyning is not responsible for any customs fees.

Return & Exchange Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange. Please see below for more information on our return policy. 
RETURNS 
All returns must be postmarked within seven days of purchase date. All returns must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at silverlyningus@gmail.com to obtain a Return Merchandize Authorization (RMA) number and return address. 
Please note, you will be responsible for a return charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least thirty (30) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed. 

EXCEPTIONS
The following items cannot be exchanged: 
     Used Products
     Products not in original packaging.
For defective of damaged products, please contact us at the contact details below to arrange a refund or exchange. 
Please Note: 
     A 15% restocking fee will be charged for all returns.
     Sales items are FINAL SALE and cannot be returned.
QUESTIONS

If you have any questions concerning our return policy, please contact us at: 
silverlyningus@gmail.com